AI That Delivers
Strategic Implementation. Measurable Results. Transformative Impact.
TRUSTED BY GLOBAL ENTERPRISES
Partner Case Studies
Terrawise by Huijue Group
We took the leading energy technology manufacturer in China and pivoted them into the European Market with a new B2B and B2C brand.
Our AI Transformation Services
Choose the perfect solution to accelerate your AI adoption journey
EVA: Our 24/7 Receptionist Platform
The highest grade technology available in the market. Answer simultaneous calls 24/7, in any language, any accent.
WHAT'S INCLUDED:
- Natural, human-like phone conversations
- Lead qualification & CRM capture
- Calendar booking & reminders
- Multi-language support
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Ideal for
- Service businesses with inbound calls
- Teams needing after-hours coverage
Deliverables
- Phone agent setup & voice tuning
- CRM + calendar integrations
- Playbooks & escalation rules
Expected outcomes
- Never miss a lead
- Lower handling costs with higher conversion
Relevant Core Features & Use Cases
Customer Service
Enhance support capabilities with AI-powered assistance and faster response times.
Examples & outcomes
Examples
- Tier-1 triage and ticket summarization
- Knowledge base retrieval with guardrails
- Agent assist with suggested responses
Expected outcomes
- Faster first-response and resolution times
- Improved CSAT with consistent answers
- Lower cost-per-contact
Task Automation
Streamline repetitive workflows and reduce manual overhead across your operations.
Examples & outcomes
Examples
- Automated report generation and distribution
- Back-office process orchestration (AP/AR, HR ops)
- Agentic task runners with human approval gates
Expected outcomes
- 30–60% time savings on repetitive tasks
- Reduced error rates and rework
- Clear SLAs and monitoring for reliability
Operational Cost Reduction
Identify savings opportunities and optimize resource allocation across teams.
Examples & outcomes
Examples
- Process mining to remove bottlenecks
- License and workload right-sizing
- Human-in-the-loop automation for peak loads
Expected outcomes
- Reduced OPEX with measurable ROI
- Fewer handoffs and idle time
- Increased throughput without headcount growth
Bespoke Software Solution
Custom AI applications and integrations engineered around your workflows and data.
WHAT'S INCLUDED:
- Custom application development
- Full-stack implementation
- User training & documentation
- 6 months post-launch support
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Ideal for
- Teams with defined workflows & data
- Organizations seeking competitive edge
Deliverables
- Production-grade app & integrations
- Runbooks & training
- Monitoring & support plan
Expected outcomes
- Time-to-value in weeks
- Operational lift with measurable ROI
Relevant Core Features & Use Cases
Task Automation
Streamline repetitive workflows and reduce manual overhead across your operations.
Examples & outcomes
Examples
- Automated report generation and distribution
- Back-office process orchestration (AP/AR, HR ops)
- Agentic task runners with human approval gates
Expected outcomes
- 30–60% time savings on repetitive tasks
- Reduced error rates and rework
- Clear SLAs and monitoring for reliability
Data Pipeline Optimization
Transform raw data into actionable insights with automated processing and analysis.
Examples & outcomes
Examples
- Automated data quality checks and enrichment
- Document ingestion with metadata extraction
- Event-driven pipelines to analytics stores
Expected outcomes
- Fresher, trusted data for decision-making
- Lower maintenance overhead
- Improved lineage and governance
Customer Service
Enhance support capabilities with AI-powered assistance and faster response times.
Examples & outcomes
Examples
- Tier-1 triage and ticket summarization
- Knowledge base retrieval with guardrails
- Agent assist with suggested responses
Expected outcomes
- Faster first-response and resolution times
- Improved CSAT with consistent answers
- Lower cost-per-contact
Governance & Compliance
Ensure regulatory compliance and maintain security standards across all AI implementations.
Examples & outcomes
Examples
- Policy-driven prompts and outputs with audit trails
- PII redaction, risk scoring, and approvals
- Model registry, evaluations, and drift monitoring
Expected outcomes
- Consistent, compliant AI usage
- Reduced risk and faster audits
- Clear accountability and oversight
Full Scale Business Audit and Transformation
Rapid assessment and execution plan with quick wins and a clear roadmap to value.
WHAT'S INCLUDED:
- Current state assessment
- Opportunity identification report
- ROI projections & timeline
- Implementation roadmap
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Ideal for
- Executives needing direction fast
- Organizations preparing for build
Deliverables
- Assessment & capability map
- Prioritized opportunity list
- Roadmap with budget & owners
Expected outcomes
- Quick wins in week 1
- Confidence to execute at pace
Relevant Core Features & Use Cases
Operational Cost Reduction
Identify savings opportunities and optimize resource allocation across teams.
Examples & outcomes
Examples
- Process mining to remove bottlenecks
- License and workload right-sizing
- Human-in-the-loop automation for peak loads
Expected outcomes
- Reduced OPEX with measurable ROI
- Fewer handoffs and idle time
- Increased throughput without headcount growth
Data Pipeline Optimization
Transform raw data into actionable insights with automated processing and analysis.
Examples & outcomes
Examples
- Automated data quality checks and enrichment
- Document ingestion with metadata extraction
- Event-driven pipelines to analytics stores
Expected outcomes
- Fresher, trusted data for decision-making
- Lower maintenance overhead
- Improved lineage and governance
Governance & Compliance
Ensure regulatory compliance and maintain security standards across all AI implementations.
Examples & outcomes
Examples
- Policy-driven prompts and outputs with audit trails
- PII redaction, risk scoring, and approvals
- Model registry, evaluations, and drift monitoring
Expected outcomes
- Consistent, compliant AI usage
- Reduced risk and faster audits
- Clear accountability and oversight
Our Founder
From Small Business Success to AI Innovation
Neo's journey into AI began when he built an AI-powered automation system for a friend's small business. What started as a simple favor transformed into something extraordinary - the system generated over £1 million in pipeline value, revolutionizing their operations and growth trajectory.
Driven by this revelation, Neo founded Evalence AI in 2024 to help other businesses and enterprises harness the full capabilities of emerging AI technology. His mission: to bridge the gap between cutting-edge AI innovation and practical business applications that deliver measurable results.
Today, Evalence AI partners with leading enterprises to deliver scalable growth through end-to-end AI programs- from discovery and governance to build, deployment, and training.
We operate with a team of 100 employees, including seasoned data scientists, ML engineers, product leaders, and AI experts dedicated to measurable outcomes and enterprise-grade reliability.
Evalence Junior
Evalence Junior is our smaller project space designed for SMBs, providing focused, pragmatic AI solutions that accelerate adoption, reduce costs, and unlock growth without enterprise overhead.
Our Core Values
Innovation First
We stay at the forefront of AI technology, constantly exploring new possibilities and pushing the boundaries of what's possible for our clients.
Client-Centric Approach
Every solution is tailored to your unique needs. We don't believe in one-size-fits-all AI implementations.
Ethical AI Practices
We prioritize responsible AI development, ensuring transparency, fairness, and accountability in every project.
Continuous Learning
The AI landscape evolves rapidly, and so do we. We're committed to ongoing education and skill development.
Measurable Results
We focus on delivering tangible business outcomes and ROI that you can measure and celebrate.
Excellence & Quality
We maintain the highest standards in everything we do, from initial consultation to final implementation.
Frequently Asked Questions
Get answers to common questions about our AI transformation services and approach